Purchase Support

Refund Policy

Digital access normally begins immediately. This policy explains when Aham Books will investigate and resolve a payment problem.

Eligible problems

Contact us within seven days if you were charged more than once, paid but received no access, received a materially different product from the listing, or cannot use the file because of a verified technical defect we cannot resolve.

Change-of-mind requests

Because digital content and downloads are supplied immediately, change-of-mind refunds may be limited after access or download. Applicable consumer law may provide additional rights, which this policy does not restrict.

How to request help

Email support@theaham.in from the purchasing account. Include the Razorpay payment ID, book or pass name, purchase date, and a clear description of the problem. Never send card numbers or banking passwords.

Resolution

We may restore access, replace a defective file, or issue an eligible refund to the original payment method. Bank and payment-provider processing times are outside our control.